Office Support Administrator - System & Route planner

Great opportunity to join a busy company based just outside Tewkesbury. Previous admin experience required - CAD an advantage

Person Specifications:

  • Excellent listening and communications skills.
  • Good IT competence.
  • Organised, punctual and driven individual.
  • Problem solving skills to understand, anticipate and meet your customer’s needs.
  • Full, clean UK driving licence.
  • Strive for a high attendance.


Responsibilities and Duties:

  • Assist the General Manager in managing all aspects of your works – HSEQ, HR, production and cost.
  • Maintain deadlines and deliverables and communicate on an ongoing basis with the General Manager.
  • Develop a strong relationship with our clients.
  • Learn, support, and assist with HR issues
  • Design CADs using Cone 11 software for clients to meet local councils. We have a 48-hour SLA to meet.
  • Relay customer feedback.
  • Assist in translation of client requests to work instructions and scheduling.
  • To ensure that all of your work is processed via the Microsoft NAV business management tool.
  • Participate in and administer the management ‘on-call’ rota.
  • Keep logs of vehicles up to date.

Specific initial key tasks/considerations:

  • Book in external customers Service Orders on NAV.
  • Learn how to use CAD software to design traffic management plans.
  • Answer the office phone and respond to enquiries.



  • £23,000 salary/annum.
  • £210/week on-call payment.
  • Mobile phone, tablet or laptop (this is subject to review, can be removed at any time).
  • 20 days holiday (plus bank holidays). No holiday should be taken in conjunction with the General Manager.
  • Pay review after 6 months from starting on successful KPI review.


Additional Tasks:

  • Carry out any other duties that can reasonably be requested from time to time within the skills, training and experience required for this position.


Typical Hours:

  • Offices are open from 8:30 to 17:00 (Mon-Fri); candidates would be expected to work 42.5 hours a week.

We are specialists in the following employment sectors in Gloucestershire, Worcestershire and Herefordshire


PA/Secretarial Customer Service Project Management Accounts/Finance


Recruitment & Employment Confederation

HR IT/Technical Sales/marketing Engineering
Administration Buyer/Procurement Officer Office Junior/Trainee Warehouse/Assembly
Management/Supervisor Reception Accountant Technician

First Choice Recruitment, 62 High Street, Tewkesbury, Gloucestershire, GL20 5BJ Telephone 01684 295400