Administration Assistant

Our client has an interesting vacancy for an Admin Assistant to provide administrative support to the Training & Membership Departments based in Moreton in Marsh. Initially this will be a 9 month Maternity cover but as our client continues to grow, other opportunities may arise.

This role will support the department in the following key activities:

Open Course Bookings:

  • Managing customer enquiries.

Training Inbox:

  • Processing of email enquiries that are sent to our Training Inbox within 48 hours.

General Housekeeping:

  • Ensuring general & kitchen areas are tidy.

General liaison:

  • Responding to customer enquiries or telephone.
  • Liaising with delegates, employers, suppliers and venues.
  • Assisting the other Administrators and Training & Membership Operations Manager when necessary.

Hosting Courses Onsite:

  • Taking care of delegates by being an obvious presence in the delegate waiting area for onsite courses.
  • Chasing up non-arrivals when trainer has taken all delegates to the course.
  • Ensuring late delegates, upon arrival are accompanied to the training room.
  • Refreshments for breaks are provided.

Membership Administration:

  • Registration of new members and Membership renewals.
  • Knowledge of internal CRM, website and accounts system.
  • Analysing and reporting on all customer feedback for membership and training.

Administering Publication (Shop) Orders:

  • Liaising with external suppliers.
  • Invoicing.
  • Record management on CRM, including tracking numbers.
  • Knowledge of products and services.

Membership Website Access:

  • Maintaining web access and providing correct permissions for members.

Database Maintenance Support

Experience required:

  • Good IT skills (Microsoft Office)
  • previous experience of working in a busy Administration role.
  • Excellent interpersonal skills essential.
  • Accurate data input and attention to detail is key.
  • Ability to multitask and prioritise workload

Our clients offer an excellent benefit package in addition to a salary of £24k.

To apply for this role please forward an up to date CV for review to This email address is being protected from spambots. You need JavaScript enabled to view it. OR Call us on 01684 295400 to discuss further.

We are specialists in the following employment sectors in Gloucestershire, Worcestershire and Herefordshire

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PA/Secretarial Customer Service Project Management Accounts/Finance

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Recruitment & Employment Confederation

HR IT/Technical Sales/marketing Engineering
Administration Buyer/Procurement Officer Office Junior/Trainee Warehouse/Assembly
Management/Supervisor Reception Accountant Technician

First Choice Recruitment, 62 High Street, Tewkesbury, Gloucestershire, GL20 5BJ Telephone 01684 295400